Our Proven Methodology Delivers Tangible & Sustained Business Results

Assess – Unified examines your existing computing environment and strategic business goals to determine your company’s readiness for new or upgraded technology. In the course of an assessment Unified will perform tool and interview-based discoveries of your environment with a goal towards understanding your business and its supporting systems.

Design & Plan – During this phase, Unified will architect a new or upgraded system, plan for an implementation that meets all of your technical and business requirements, and integrate it into your infrastructure without disruption to business operations.

Validate – This phase ensures that our system design is practical, cost effective and that it will work under a full system load. During this phase we implement our design and perform configuration testing and tuning. We also perform pilot testing with “live” users while monitoring system performance.

Deploy – The primary objective is to implement the newly validated technology to employees with minimal or no disruption to your important business operations. We do this by using a time-tested methodology that we have used during hundreds of previous deployments.

Support -- At the end of each engagement we deliver a full set of detailed system documentation that will be your blueprint of the new system configuration. Second, we will train your IT staff to support and maintain your new or upgraded environment. We can also help analyze your Performance Monitor statistics, and make recommendations for enhancements. Finally, Unified has the trained staff to provide remote and on-site troubleshooting with guaranteed response times for system-down emergencies.